DMV Frontline Customer Service Specialist

IN Auditor of State; Carmel (IN); On-site; USD 34,000 - 41,000; Full time

Job summary

The State of Indiana is seeking a Customer Service Representative for the Carmel Bureau of Motor Vehicles (BMV). You will handle customer transactions, answer questions, and support daily branch operations with a focus on accuracy and service excellence.

Compensation starts at $37,654.50 and can vary with education and experience. A comprehensive benefits package accompanies this full-time role in a fast-paced public service environment.

Qualifications

• Top-notch communication skills.
• Ability to process cash and card transactions.
• Ability to travel up to 20 percent of the time to branch locations.
• High School Diploma or HSE required or equivalent.

Responsibilities

• Use your knowledge to conduct customer transactions.
• Answer customer questions and provide guidance.
• Assist with opening and closing of the Carmel branch.
• Check transactions for accuracy and proper accounting.
• Work with leadership to resolve escalated concerns.
• File applications as completed during the day.

Skills

Customer service

Cash handling

Communication

Education

High School Diploma or HSE

Job description

The State of Indiana is seeking a Customer Service Representative for the Carmel Bureau of Motor Vehicles (BMV). You will handle customer transactions, answer questions, and support daily branch operations with a focus on accuracy and service excellence.

Compensation starts at $37,654.50 and can vary with education and experience. A comprehensive benefits package accompanies this full-time role in a fast-paced public service environment.