Frontline Business Banking Associate — Growth & Benefits

Minnwest Corporation; Dawson (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Employer Match

Employee Stock Ownership Plan (ESOP)

Paid Holidays and Paid Vacation Days

Disability Insurance

Life Insurance

Tuition Reimbursement and Career Dev.

Employee Assistance Program

Volunteer Time Off

Job summary

Minnwest Bank in Dawson, MN is seeking a full-time Business Banking Associate to deliver professional customer service in a front-line capacity. You will interact with customers and bankers to ensure rapid, accurate responses and a positive experience.

Prior loan operations exposure is a plus and ability to multi-task is essential. The role emphasizes clear communication, ongoing learning, and a team-based approach to support loan processes and customer inquiries in a local community bank

Qualifications

• 6 months of customer service experience
• High School diploma or equivalent required
• Ability to communicate with customers and coworkers in a clear, professional manner

Responsibilities

• Answer routine telephone and mail inquiries, including interest and payments.
• Guide customers through the loan process and upload loan documents.
• Collaborate with Loan Operations Specialists for rapid customer response.
• Cross-sell bank products and services.
• Maintain organized customer files per procedures.

Skills

Customer service

Communication

Time management

Teamwork

Education

High School diploma or equivalent

Job description

Minnwest Bank in Dawson, MN is seeking a full-time Business Banking Associate to deliver professional customer service in a front-line capacity. You will interact with customers and bankers to ensure rapid, accurate responses and a positive experience.

Prior loan operations exposure is a plus and ability to multi-task is essential. The role emphasizes clear communication, ongoing learning, and a team-based approach to support loan processes and customer inquiries in a local community bank