Customer-First Business Banking Associate

Minnwest Bank; Lewiston (MN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Vision, Dental Insurance

401(k) with Employer Match

Paid Holidays and Vacation Days

Paid Parental Leave

Disability Insurance

Job summary

Minnwest Bank in Lewiston, MN is seeking a full-time Business Banking Associate to join the front-of-house team. You will be the face of the bank, delivering knockout customer experience and coordinating between customers and bankers to ensure rapid, error-free service.

The role requires communication, professionalism, and tenacity in solving issues, with duties spanning loan questions, coordinating workflow, and maintaining organized files.

Qualifications

• High School diploma or equivalent.
• 2 years of loan operations, loan processing, or loan department experience.
• 2 years of customer service experience.
• Strong attention to detail and accuracy.
• Strong verbal and written communication skills.
• Effective time management skills.
• Intermediate level computer skills, including proficiency with Microsoft Office.

Responsibilities

• Provide exceptional service to customers and act as a knowledgeable point of contact for loan-related questions.
• Coordinate loan workflow from initial requests through closing and post-closing activities.
• Maintain accurate and organized customer and loan files according to procedures.

Skills

Attention to detail

Communication skills

Time management

MS Office proficiency

Education

Associates degree

Tools

Microsoft Office

Job description

Minnwest Bank in Lewiston, MN is seeking a full-time Business Banking Associate to join the front-of-house team. You will be the face of the bank, delivering knockout customer experience and coordinating between customers and bankers to ensure rapid, error-free service.

The role requires communication, professionalism, and tenacity in solving issues, with duties spanning loan questions, coordinating workflow, and maintaining organized files.