Front‑Line Business Banking Associate — Loan & Service

Minnwest Bank; Ortonville (MN); Sur place; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical, Vision & Dental

401(k) with Match

Paid Holidays

Parental Leave

Disability Insurance

Life Insurance

Tuition Reimbursement

EAP

Volunteer PTO

Employee Resource Groups

Résumé du poste

Minnwest Bank in Ortonville, MN is seeking a full-time Business Banking Associate to be the face of the bank for customers. This role coordinates loan workups and liaises with lenders and operations to ensure rapid responses and a professional experience.

You will build strong customer relationships, gather feedback for service improvements, and support accurate, compliant loan processing while delivering exceptional service every day.

Qualifications

• High School diploma or equivalent.
• 2 years of loan operations, loan processing, or loan department experience.
• 2 years of customer service experience.
• Strong attention to detail and accuracy.
• Strong verbal and written communication skills.
• Effective time management and prioritization.

Responsabilités

• Provide exceptional service to customers as a knowledgeable and responsive point of contact for loan questions and requests.
• Partner with Ag and Commercial Lenders, Credit Analysts, Loan Operations, and customers to gather financial information and support an efficient lending process.
• Coordinate loan workflow from initial requests through closing and post-closing activities.
• Prepare loan input worksheets, order and review loan documents, ensuring information aligns with terms.
• Support loan closings and post-closing activities including lien perfection, UCC filings, disbursements, and related fees.
• Maintain organized loan files per procedures and retention requirements.
• Process loan checklists and eligibility documentation; monitor ongoing servicing needs.
• Research and resolve system or processing issues and identify process improvements.

Connaissances

Loan operations

Customer service

Detail oriented

Verbal & written communication

Time management

Team player

Formation

High School diploma or equivalent

Outils

Microsoft Office

Description du poste

Minnwest Bank in Ortonville, MN is seeking a full-time Business Banking Associate to be the face of the bank for customers. This role coordinates loan workups and liaises with lenders and operations to ensure rapid responses and a professional experience.

You will build strong customer relationships, gather feedback for service improvements, and support accurate, compliant loan processing while delivering exceptional service every day.