Frontline Banking Client Advisor

Flagstar Bank; Nebraska; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I to deliver front-line client service, assist with teller functions, and support sales initiatives in a high-volume branch. You will welcome clients, identify needs, and educate on financial solutions while maintaining accuracy and regulatory compliance.

The role emphasizes providing a positive branch experience, collaborating with teammates, and supporting branch growth through timely problem resolution and adherence to bank policies.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) or foreign equivalent.
• Minimum experience: Less than 2 years in customer service and sales.
• Preferred: Experience in Financial Services Industry.
• Competencies include action-orientation, business acumen, approachability, problem solving, priority management, and relationship building.

Responsibilities

• Support sales targets by providing client introductions to the right team members.
• Deliver positive client experience by addressing questions and resolving issues.
• Perform teller transactions accurately and adhere to bank policies and regulatory standards.
• Complete compliance trainings and maintain regulatory standards.

Skills

Customer service

Sales experience

Financial services

Education

High School / GED

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I to deliver front-line client service, assist with teller functions, and support sales initiatives in a high-volume branch. You will welcome clients, identify needs, and educate on financial solutions while maintaining accuracy and regulatory compliance.

The role emphasizes providing a positive branch experience, collaborating with teammates, and supporting branch growth through timely problem resolution and adherence to bank policies.