Branch Banking Client Advisor I

Flagstar Bank; New York (NY); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Medical benefits

Dental & Vision insurance

Life & Disability insurance

Job summary

Flagstar Bank in Brooklyn, NY is seeking a Branch Banking Client Consultant I to deliver front-line service, perform teller functions, and assist clients with financial solutions. You will identify needs, educate customers, and collaborate with teammates to meet branch goals while maintaining accuracy and compliance.

The role emphasizes customer engagement, risk-aware operations, and a positive branch experience, with opportunities to contribute to branch growth through effective client

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: Less than 2 years of customer service and sales experience.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support growth targets and drive client introductions to the right team member.
• Client Experience: Resolve questions or complaints with timely communication and education.
• Risk Management: Perform accurate daily financial transactions and comply with policies.
• Additional accountabilities: complete compliance trainings and handle special projects as needed.

Skills

Action-oriented

Business acumen

Approachability

Problem solving

Priority management

Relationship building

Education

High School / GED / HiSET / TASC or foreign equivalent

Job description

Flagstar Bank in Brooklyn, NY is seeking a Branch Banking Client Consultant I to deliver front-line service, perform teller functions, and assist clients with financial solutions. You will identify needs, educate customers, and collaborate with teammates to meet branch goals while maintaining accuracy and compliance.

The role emphasizes customer engagement, risk-aware operations, and a positive branch experience, with opportunities to contribute to branch growth through effective client