Branch Banking Client Advisor I – Service & Growth

Flagstar Bank; Michigan Center (MI); On-site; USD 48,712,000 - 64,615,000; Full time

Job summary

Flagstar Bank is hiring a Branch Banking Client Consultant I in Michigan Center, MI to deliver front-line client service and perform teller functions with accuracy and a friendly approach. The role supports branch success by maintaining operational accuracy and risk standards while also driving sales through client education and collaboration with teammates.

You will engage with clients, identify needs, and introduce services to help achieve growth targets, ensuring compliance with policies and

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: Less than 2 years of customer service and sales experience.
• Preferred Qualifications: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition.
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.
• Risk Management: Deliver timely and accurate daily financial transactions; adhering to bank policies and regulations.

Skills

Customer service

Sales

Financial services

Education

High School Diploma or GED

Job description

Flagstar Bank is hiring a Branch Banking Client Consultant I in Michigan Center, MI to deliver front-line client service and perform teller functions with accuracy and a friendly approach. The role supports branch success by maintaining operational accuracy and risk standards while also driving sales through client education and collaboration with teammates.

You will engage with clients, identify needs, and introduce services to help achieve growth targets, ensuring compliance with policies and