Frontline Banking Client Advisor

Flagstar Bank; Brentwood (NY); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Comprehensive leave program

Job summary

Flagstar Bank in Brentwood, NY is seeking a Branch Banking Client Consultant I to deliver front-line client service and teller support. You will help clients reach their financial goals with accurate, friendly assistance and collaborate with branch teammates.

The role emphasizes balancing transactional accuracy with risk and policy compliance while contributing to branch growth through client education and timely problem resolution.

Qualifications

• Education level required: High School / High School Equivalency.
• Less than 2 years of customer service and sales experience.
• Experience in Financial Services preferred.

Responsibilities

• Sales Performance – Support growth targets and client introductions to drive sales initiatives.
• Client Experience – Resolve questions or complaints with timely research and communication.
• Risk Management – Perform accurate daily financial transactions and follow policies.
• Additional Accountabilities – Complete special projects while meeting compliance requirements.

Skills

Customer service

Sales

Communication

Problem solving

Team collaboration

Adaptability

Education

High School diploma or equivalent

Job description

Flagstar Bank in Brentwood, NY is seeking a Branch Banking Client Consultant I to deliver front-line client service and teller support. You will help clients reach their financial goals with accurate, friendly assistance and collaborate with branch teammates.

The role emphasizes balancing transactional accuracy with risk and policy compliance while contributing to branch growth through client education and timely problem resolution.