Front Office & Scheduling Specialist – Growth & Benefits

Florida Medical Clinic; Florida; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF

Leadership development

Medical insurance

Dental insurance

Vision insurance

Parental leave

Retirement match

Flexible leave

Pet insurance

Job summary

Florida Medical Clinic in Tampa is seeking a Front Office Assistant to support ambulatory/physician office operations. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision of Practice Operations leadership.

This role emphasizes accuracy, professionalism with patients and families, and adherence to policies. The position offers education and lifestyle benefits and opportunities within the Family Practice department.

Qualifications

• High School graduate or equivalent.
• Six months of clerical, office, or customer service experience.

Responsibilities

• Schedule patient appointments according to practice protocols and obtain required pre-certification when needed.
• Obtain accurate patient demographics and insurance information.
• Process requests for medical records per policies.
• Answer phone calls professionally and assist patients.
• Maintain regular, punctual attendance per policy.
• Assist Billing Service as requested.

Skills

Customer service

Telephone etiquette

Appointment scheduling

Data entry

Education

High School diploma

Tools

Microsoft Office

Job description

Florida Medical Clinic in Tampa is seeking a Front Office Assistant to support ambulatory/physician office operations. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision of Practice Operations leadership.

This role emphasizes accuracy, professionalism with patients and families, and adherence to policies. The position offers education and lifestyle benefits and opportunities within the Family Practice department.