Cardiology Front Office: Scheduling & Patient Access

Florida Medical Clinic; Tampa (FL); Presencial; USD 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Well-being programs

Up to 5% employer match on retirement

Paid parental leave

PTO

Descripción de la vacante

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations, including patient registration, phone coverage, and appointment scheduling. The role travels between Tampa sites and must manage patient referrals under supervision from the Practice Operations leadership.

The position emphasizes accurate data collection, compliance with policies, and delivering excellent patient service.

Formación

• High School graduate or equivalent.
• Six (6) months experience in a clerical office, or general business, and/or customer service setting

Responsabilidades

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Adheres to and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
• Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
• Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
• Interacts with patients and families in a professional manner.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance/Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists Billing Service as requested.

Conocimientos

Customer service

Communication

Educación

High School diploma or equivalent

Descripción del empleo

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations, including patient registration, phone coverage, and appointment scheduling. The role travels between Tampa sites and must manage patient referrals under supervision from the Practice Operations leadership.

The position emphasizes accurate data collection, compliance with policies, and delivering excellent patient service.