Patient Services Front Desk Associate

Paycom; Saint Joseph, Northern (MO, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Paycom in Saint Joseph, MO is seeking a front desk clerk to perform routine clerical and administrative tasks in answering phones, greeting patients, and assisting with data entry. The role requires accuracy, professional communication, and adherence to HIPAA guidelines.

Proficiency with MS Office is preferred for daily office operations. Strong interpersonal skills and reliability are essential to provide excellent customer service in a clinical setting, while ensuring compliance with relevant

Qualifications

• 1+ year of retail or clinical front desk experience.
• Detail oriented, professional attitude and reliability.
• Interpersonal skills to support customer service needs.
• Ability to communicate effectively in English, verbally and in writing.
• Proficiency with MS Office (Excel, Word, Outlook).
• Knowledge of HIPAA guidelines and state/federal regulations.

Responsibilities

• Answers central telephone system and directs calls.
• Receives public, answers questions in person and by phone.
• Performs data processing and record-keeping tasks.
• Composes, types and edits correspondence and reports.
• Assists patients with use of practice/clinic facilities.
• Adheres to safety policies and high quality customer service.
• Performs other duties as needed.

Skills

Front desk experience

Customer service

Interpersonal skills

English communication

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Paycom in Saint Joseph, MO is seeking a front desk clerk to perform routine clerical and administrative tasks in answering phones, greeting patients, and assisting with data entry. The role requires accuracy, professional communication, and adherence to HIPAA guidelines.

Proficiency with MS Office is preferred for daily office operations. Strong interpersonal skills and reliability are essential to provide excellent customer service in a clinical setting, while ensuring compliance with relevant