Front Office Supervisor — Lead Guest Experience

Hyatt Hotels Corporation; Newport Beach, Northern (CA, KY); Hybrid; USD 39,000 - 41,000; Full time

Job summary

Hyatt Regency Newport Beach is seeking a Front Office Supervisor to lead the guest services team and ensure an efficient registration process. You will coach staff, communicate hotel services, and support senior leadership with scheduling and payroll duties.

The role emphasizes strong communication, guest satisfaction, and hands-on leadership in a fast-paced hotel environment. On-site, full-time, hourly pay basis with opportunities for training and advancement.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Experience and a thorough understanding of Front Office operations.

Responsibilities

• Lead Front Office team by coaching, giving direction and may include training, scheduling, payroll and interviewing.
• Oversee guest registration, communication of hotel services and promotions, and related duties.
• Assist with processing forms of payment and responding to guest inquiries.

Job description

Hyatt Regency Newport Beach is seeking a Front Office Supervisor to lead the guest services team and ensure an efficient registration process. You will coach staff, communicate hotel services, and support senior leadership with scheduling and payroll duties.

The role emphasizes strong communication, guest satisfaction, and hands-on leadership in a fast-paced hotel environment. On-site, full-time, hourly pay basis with opportunities for training and advancement.