Front Office Supervisor (FT)

Hyatt Regency; California (MO); On-site; USD 31,000 - 44,000; Full time

Job summary

Hyatt Regency Orange County is seeking a Front Office Supervisor to lead agents responsible for guest registration and hotel services. The role emphasizes coaching, directing, and possibly scheduling, payroll and interviewing tasks to support senior leadership in delivering memorable guest experiences.

We value leaders with strong communication, relationship-building, and a passion for hospitality in a fast-paced environment.

Qualifications

• Desire to satisfy guests in a fast-paced setting.
• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Experience and understanding of Front Office operations.

Responsibilities

• Lead Front Office team; coach and direct associates.
• Support senior leadership with management duties including scheduling and payroll.

Skills

Guest service orientation

Verbal communication

Customer focus

Job description

Organization- Hyatt Regency Orange County

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- Hyatt Regency Orange County

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

The hourly starting rate is $27.00.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Hotel Front Office operations.