Guest Experience Front Office Supervisor

Hyatt Regency; California (MO); On-site; USD 31,000 - 44,000; Full time

Job summary

Hyatt Regency Orange County is seeking a Front Office Supervisor to lead agents responsible for guest registration and hotel services. The role emphasizes coaching, directing, and possibly scheduling, payroll and interviewing tasks to support senior leadership in delivering memorable guest experiences.

We value leaders with strong communication, relationship-building, and a passion for hospitality in a fast-paced environment.

Qualifications

• Desire to satisfy guests in a fast-paced setting.
• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Experience and understanding of Front Office operations.

Responsibilities

• Lead Front Office team; coach and direct associates.
• Support senior leadership with management duties including scheduling and payroll.

Skills

Guest service orientation

Verbal communication

Customer focus

Job description

Hyatt Regency Orange County is seeking a Front Office Supervisor to lead agents responsible for guest registration and hotel services. The role emphasizes coaching, directing, and possibly scheduling, payroll and interviewing tasks to support senior leadership in delivering memorable guest experiences.

We value leaders with strong communication, relationship-building, and a passion for hospitality in a fast-paced environment.