Front Office Supervisor - Guest Services & Staffing

remingtonhotelscareers; Minnetonka (MN); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

401k

PTO

Job summary

Remington Hotels is seeking a front office supervisor to manage staffing levels at the front desk, interview and train staff, and ensure smooth scheduling and guest service.

You will operate the MICROS system, coordinate with Housekeeping and Engineering, greet guests, check them in and out, and handle requests with professionalism. The role offers a starting hourly rate of $23–$25 and standard hotel benefits.

Qualifications

• Ability to calmly handle high-demand or upset guests.
• Willingness to work nights, weekends, and holidays.
• Team-oriented with strong work ethic and initiative.

Responsibilities

• Staff front desk roles including interviewing, hiring, supervising and scheduling.
• Operate MICROS system and daily transactions accurately.
• Coordinate with Housekeeping and Engineering on guest requests and maintenance.
• Greet guests and check them in/out with professionalism.

Tools

MICROS system

Job description

Remington Hotels is seeking a front office supervisor to manage staffing levels at the front desk, interview and train staff, and ensure smooth scheduling and guest service.

You will operate the MICROS system, coordinate with Housekeeping and Engineering, greet guests, check them in and out, and handle requests with professionalism. The role offers a starting hourly rate of $23–$25 and standard hotel benefits.