Front Office Supervisor — Flexible Schedule & Growth

Marriott Knoxville Downtown; Knoxville (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

PayActive access to earned wages

Paid Time Off (PTO) and Paid Holidays

Full healthcare benefits: medical, and

401(k) with guaranteed 4% match and no

Exclusive hotel and F&B discounts

Job summary

Marriott Knoxville Downtown is seeking a Front Office Supervisor to oversee front desk operations and ensure seamless guest check-in and check-out. You will coach front desk staff, handle guest concerns, and support scheduling to maintain smooth coverage.

You will report to the Front Office Manager and contribute to a welcoming, efficient lobby culture with opportunities for advancement within the hotel group.

Qualifications

• Hotel front desk supervision experience is preferred.
• A combination of education and experience is acceptable.

Responsibilities

• Oversee daily front desk operations and guest check-in/out.
• Supervise front desk agents, schedule shifts, and address guest concerns.
• Report to the Front Office Manager and support staff training.
• Maintain a welcoming, efficient front office environment.

Skills

Supervisory experience

Customer service excellence

English communication

Education

Hospitality education

Job description

Marriott Knoxville Downtown is seeking a Front Office Supervisor to oversee front desk operations and ensure seamless guest check-in and check-out. You will coach front desk staff, handle guest concerns, and support scheduling to maintain smooth coverage.

You will report to the Front Office Manager and contribute to a welcoming, efficient lobby culture with opportunities for advancement within the hotel group.