Front Office Supervisor

Andaz; Savannah (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Andaz Savannah, part of Hyatt, seeks a Front Office Supervisor to oversee guest registration and concierge services, ensuring smooth operations and memorable experiences.

The role requires strong leadership, excellent communication, and the ability to coach team members. You will support senior leadership with scheduling, payroll, and interviews, while delivering outstanding service.

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Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

Responsibilities

• Lead guest registration and communicate hotel services and promotions.
• Coach and direct associates; may include training, scheduling, payroll and interviewing.
• Ensure accurate payment handling and respond to guest inquiries.

Skills

Leadership

Communication

Guest service

Front Office operations

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- Andaz Savannah

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.