Front Office Agent

Hyatt Regency; New Brunswick (NJ); On-site; USD 30,000 - 42,000; Full time

Job summary

Hyatt Regency New Brunswick is seeking a Front Office Associate to handle guest registration and communicate hotel services and promotions.

This highly visible role provides opportunities for casual conversation and a direct impact on the guest experience, including processing payments and responding to inquiries. You’ll be the face of Hyatt as a Front Office Associate. If you have worked at other hotels as a front desk clerk, we’d love to hear from you!

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
• Other duties may include processing forms of payment and responding to guest inquiries.
• You'll be the face of Hyatt as a Front Office Associate.

Skills

Customer service

Communication

Stamina

Job description

Organization - Hyatt Regency New Brunswick

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Summary

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.