Front Office Manager

Hyatt Hotels Corporation; New York (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Hyatt Hotels Corporation in New York is seeking an Assistant Front Office Manager to oversee the front office team, manage cash control for agents, and coordinate staffing and guest services. Training, staff development and scheduling may also be part of the role to ensure smooth operations and a high level of guest satisfaction in a fast-paced hospitality environment.

The position requires a genuine customer-service mindset and strong communication skills; prior front office supervisory

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Minimum of one year previous front office supervisory experience preferred.
• Ability to work a flexible schedule.

Responsibilities

• Oversee front office staff.
• Cash control for agents.
• Staffing needs.
• Guest services.
• Training, staff development and scheduling.

Skills

Customer service

Verbal & written communication

Front office supervision

Flexible schedule

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred
• Ability to work a flexible schedule