Front Desk & Patient Experience Specialist

Wellstar Health System; Mableton (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Wellstar Health System in Georgia seeks a Front Office Specialist to deliver exceptional patient service, register patients at check-in/out, answer phones, and schedule appointments. The role includes cash handling and performing administrative tasks to support practice operations and contribute to patient experience and financial goals.

The ideal candidate will have a high school diploma, 2 years of front office experience in healthcare, strong computer skills, knowledge of medical terminology,

Qualifications

• High school diploma or equivalent required.
• 2 years administrative front office experience in a physician practice or health care setting preferred.
• Previous customer service experience required.

Responsibilities

• Greet customers and register patients at check-in and check-out.
• Answer telephones and schedule appointments.
• Manage cash handling and perform administrative tasks to support practice operations.
• Communicate clearly with patients and team members in English and maintain a positive attitude.

Skills

Computer skills

Verbal & written communication

Team communication

English language proficiency

Education

High school diploma

Tools

Medical terminology CPT-4 ICD-9 HCPCS

Job description

Wellstar Health System in Georgia seeks a Front Office Specialist to deliver exceptional patient service, register patients at check-in/out, answer phones, and schedule appointments. The role includes cash handling and performing administrative tasks to support practice operations and contribute to patient experience and financial goals.

The ideal candidate will have a high school diploma, 2 years of front office experience in healthcare, strong computer skills, knowledge of medical terminology,