Front Office Specialist

Complete Mind Care of PA LLC; King of Prussia (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Complete Mind Care is seeking a friendly Front Office Specialist to join our King of Prussia team. You will greet patients, check them in/out, manage scheduling, and answer calls to ensure a smooth patient experience.

Ideal candidates are personable, organized, dependable, with strong communication skills and a positive attitude. On-site at our King of Prussia, PA location, full-time morning to afternoon shift. Prior receptionist or customer service experience is a plus, but not required.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• Friendly, outgoing personality with a positive attitude.
• Basic computer skills and willingness to learn new systems.
• Strong organizational skills, attention to detail, and reliability.
• Previous customer service, hospitality, or receptionist experience is a plus, but not required.

Responsibilities

• Greet patients warmly and create a welcoming, positive first impression.
• Check patients in and out for appointments and assist with scheduling.
• Answer incoming phone calls, respond to patient inquiries, and direct calls appropriately.
• Assist with routine administrative tasks and maintain an organized, professional front desk.
• Communicate effectively with patients and team members to help ensure smooth daily operations.
• Handle patient information with professionalism, discretion, and confidentiality.

Skills

Communication skills

Customer service

Organizational skills

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Complete Mind Care | King of Prussia, PA

Complete Mind Care is a growing behavioral health practice looking for a friendly, outgoing, and enthusiastic Front Office Specialist to join our team at our new King of Prussia location!

We’re looking for someone who enjoys meeting new people, thrives in a fast-paced environment, and makes others feel welcome from the moment they walk through the door. The ideal candidate is personable, organized, dependable, and comfortable communicating with patients and team members throughout the day.

Responsibilities include:

• Greet patients warmly and create a welcoming, positive first impression.
• Check patients in and out for appointments and assist with scheduling.
• Answer incoming phone calls, respond to patient inquiries, and direct calls appropriately.
• Assist with routine administrative tasks and maintain an organized, professional front desk.
• Communicate effectively with patients and team members to help ensure smooth daily operations.
• Handle patient information with professionalism, discretion, and confidentiality.

Qualifications:

• High school diploma or GED required.
• Strong communication and customer service skills.
• Friendly, outgoing personality with a positive attitude.
• Basic computer skills and willingness to learn new systems.
• Strong organizational skills, attention to detail, and reliability.
• Previous customer service, hospitality, or receptionist experience is a plus, but not required.

Schedule:

• Full-time position.
• Morning/daytime schedule: 7:00 AM – 3:30 PM.
• On-site at our new King of Prussia, PA location.

If you enjoy working with people, bringing positive energy to your workplace, and helping create a great patient experience, we’d love to hear from you!