Medical Front Office - Patient Service Specialist

Select Medical; Horsham (PA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

PTO

Medical/Rx, Vision, Dental

Company-matching 401(k)

Job summary

Select Medical is seeking a Patient Service Specialist at our Horsham center to greet patients, schedule appointments, and handle front-desk operations. Responsibilities include registering patients, collecting co-pays, and coordinating with insurance companies and other stakeholders to ensure smooth visits.

This full-time role offers mentorship, PTO, health benefits, and a company-matching 401(k). Monday–Friday schedule with some evenings, and compensation $16.00–$19.00 per hour depending on

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience or healthcare exposure preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front Desk Experience

Healthcare Experience

Patient Service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 721 Dresher Rd Bldg #2 Suite 2100 Horsham, PA 19044

Type of Employment:Full-time

Schedule: Monday - Friday (hours vary/some evenings until 7pm)

Compensation:$16.00 - $19.00/hour (pending experience)

When patients enter our outpatient physical therapy center in CITY, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience
• Healthcare experience

Preferred:

• 1 Year of Medical Office Experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans