Front Office Secretary & Patient Scheduler

NYU Langone Health; City of White Plains (NY); On-site; USD 57,000 - 58,000; Full time

Benefits offered by this job

Comprehensive benefits and wellness

Salary transparency policy

Job summary

NYU Langone Health in White Plains is seeking a Secretary I-Intake/Scheduler to support practice operations, greet patients, answer calls, and schedule appointments. You will handle non-clinical communications, assist with registrations, and promote MyChart usage while upholding service standards.

The role emphasizes coordinating with physicians and staff, prioritizing tasks, and ensuring timely, accurate documentation within the Epic system.

Qualifications

• High School Diploma required; strong organizational and communication skills.
• Ability to multitask and work in a patient-focused team environment.
• Basic computer skills: word processing, spreadsheets, and Internet applications.

Responsibilities

• Schedules appointments for visits and procedures and manages waitlists.
• Answers calls, takes messages, and routes inquiries to the appropriate contact.
• Supports patient access activities and greets patients at check-in.
• Maintains patient confidentiality and processes referrals and authorizations.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Education

High School Diploma

Tools

EPIC

Job description

NYU Langone Health in White Plains is seeking a Secretary I-Intake/Scheduler to support practice operations, greet patients, answer calls, and schedule appointments. You will handle non-clinical communications, assist with registrations, and promote MyChart usage while upholding service standards.

The role emphasizes coordinating with physicians and staff, prioritizing tasks, and ensuring timely, accurate documentation within the Epic system.