Front Desk Secretary & Scheduling Specialist

NYU Langone Health; United States; On-site; USD 56,000 - 57,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler for the Faculty Group Practice in Huntington. The role focuses on greeting patients, answering calls, scheduling appointments, and handling front-end administrative duties to keep the practice running smoothly.

You will support patient access, manage communications, and maintain calendars in EPIC, coordinating with physicians and nurses to ensure timely care.

Qualifications

• High School Diploma required; strong organizational and communication skills essential.
• Experience with front-desk tasks, scheduling, and patient flow is preferred.
• Basic computer literacy and ability to use office software is required.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; manages waitlists and confirmations.
• Obtains necessary authorizations and answers phone calls; routes messages to appropriate staff.
• Prepares standard letters and forms; supports physicians and practice staff.
• Maintains patient access tasks, greets patients, collects information, and answers questions.
• Manages physician calendars, sends calendar invites, and coordinates scheduling changes.
• Protects patient privacy and follows HIPAA and ROI procedures.

Skills

Customer service

Scheduling

Front desk

Telephone etiquette

Education

High School Diploma

Tools

EPIC

MyChart

HIPAA compliance

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler for the Faculty Group Practice in Huntington. The role focuses on greeting patients, answering calls, scheduling appointments, and handling front-end administrative duties to keep the practice running smoothly.

You will support patient access, manage communications, and maintain calendars in EPIC, coordinating with physicians and nurses to ensure timely care.