Front Office & Scheduling Specialist - Hearing Care

Miracle-Ear, Inc.; Englewood (OH); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Competitive hourly wage

Monthly bonus opportunity

Health Savings Account

401K with employer match

Life insurance

Job summary

A leading hearing solutions provider in Englewood, OH is seeking a Front Office Assistant to manage customer experiences and support administrative operations. Responsibilities include coordinating appointments, monitoring inventory, and contributing to retail sales processes. Ideal candidates have a high school diploma, 2+ years of administrative and customer service experience, and proficiency in Microsoft Office. The role offers a competitive hourly wage plus bonuses, and supports a healthy work-life balance.

Qualifications

• 2+ years of administrative experience in a professional setting.
• 2+ years in a direct customer support role.
• Experience working in a healthcare setting is preferred.

Responsibilities

• Support customer intake process by setting appointment expectations.
• Monitor inventory and assist with billing/invoicing.
• Drive customer appointments through outbound calls.

Skills

Customer service experience

Appointment setting

Microsoft Office proficiency

Strong communication skills

Education

High school diploma or equivalent

Job description

A leading hearing solutions provider in Englewood, OH is seeking a Front Office Assistant to manage customer experiences and support administrative operations. Responsibilities include coordinating appointments, monitoring inventory, and contributing to retail sales processes. Ideal candidates have a high school diploma, 2+ years of administrative and customer service experience, and proficiency in Microsoft Office. The role offers a competitive hourly wage plus bonuses, and supports a healthy work-life balance.