Healthcare Front Desk & Scheduling Specialist

Amplifon; Boca Raton (FL); Vor Ort; USD 36.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental

Vision

401(k) with company match

Health Savings Account

Life Insurance

Paid PTO

Paid Holidays

Volunteer time off

Parental leave

Wellness Hub

EAP

Career development

Zusammenfassung

Miracle-Ear is seeking a Front Office Associate to join our team and help manage customer intake, support clinical operations, and drive store performance through effective schedule management. Reporting to the Area Manager, you will be a key pillar of our clinic team, assisting with hearing care and customer experience.

The role offers a Monday–Friday schedule (8:30am–5:00pm) with compensation of $18.00 per hour, plus comprehensive benefits and growth opportunities through Ampli-Academy and

Qualifikationen

• Must have a high school diploma or equivalent.
• 2+ years of administrative experience in a professional setting.
• 2+ years in a direct customer support role.
• 2+ years of experience with appointment setting and customer database management.
• Comfortable handling both inbound and outbound calls.
• Proficiency in Microsoft Office and Windows.

Aufgaben

• Manage the customer intake process and support clinic operations.
• Coordinate schedules and appointments to drive store performance.
• Maintain customer database with data privacy compliance.
• Assist with billing, invoicing, and inquiries; support after-care services.

Kenntnisse

Admin experience

Customer support

Appointment management

Communication

MS Office

Ausbildung

High school diploma

Jobbeschreibung

Miracle-Ear is seeking a Front Office Associate to join our team and help manage customer intake, support clinical operations, and drive store performance through effective schedule management. Reporting to the Area Manager, you will be a key pillar of our clinic team, assisting with hearing care and customer experience.

The role offers a Monday–Friday schedule (8:30am–5:00pm) with compensation of $18.00 per hour, plus comprehensive benefits and growth opportunities through Ampli-Academy and