Front Desk Intake & Scheduling Specialist

NYU Langone Health System; Village of Patchogue (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital-Long Island is seeking a Secretary I - Intake/Scheduler, FGP - East Patchogue to perform front-end administrative duties, greet patients, answer calls, and manage appointment scheduling. The role includes coordinating with physicians, handling documentation, and supporting patient access and registration processes.

The successful candidate will demonstrate strong organizational and communication abilities, familiarity with Epic/registration workflows, and a commitment to

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal, verbal and written communication skills.
• Strong customer service orientation.
• Proficient with word processing, spreadsheets and Internet applications.
• Able to perform multiple tasks efficiently in a team environment.

Responsibilities

• Greets patients, answers calls, and schedules appointments.
• Obtains authorizations and handles messages and inquiries.
• Prepares standard letters and forms as needed.
• Supports front-end operations and patient access activities.
• Maintains patient and staff coordination, including calendar management.
• Screens calls and routes to appropriate contacts.
• Ensures HIPAA-compliant handling of records and disclosures.
• Assists in training junior staff and supports practice operations.

Skills

Customer service

Organizational skills

Verbal communication

Written communication

Multitasking

Teamwork

Keyboarding

Registration/support knowledge

Education

High School Diploma

Tools

Word processing

Spreadsheets

Internet applications

Job description

NYU Langone Hospital-Long Island is seeking a Secretary I - Intake/Scheduler, FGP - East Patchogue to perform front-end administrative duties, greet patients, answer calls, and manage appointment scheduling. The role includes coordinating with physicians, handling documentation, and supporting patient access and registration processes.

The successful candidate will demonstrate strong organizational and communication abilities, familiarity with Epic/registration workflows, and a commitment to