Front Office Representative - Tanner Care Point Sargent (Days)

Tanner Health; Sargent (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Tanner Health in Sargent, GA, is hiring a Front Office Representative for Tanner Care Point Sargent (Days). You will be the first contact for patients, handling check-in/check-out, scheduling follow-ups, and posting payments in a fast-paced medical office.

Responsibilities include answering calls, registering new patients, collecting deductibles, and ensuring smooth patient flow with professional service. Candidates should have a high school diploma and strong communication, organization, and

Qualifications

• High School Diploma or GED required.
• No prior work experience required.
• One year of customer service experience preferred.
• Healthcare setting experience preferred.
• Excellent public relations skills. Professional demeanor when dealing with the public.
• Ability to work in fast-paced environment with interruptions.
• Communicate effectively with coworkers, staff and patients.
• Organize and prioritize work; take initiative to complete projects.

Responsibilities

• Check-in and check-out duties; entering charges and collecting payments.
• Post payments and schedule follow-up appointments.
• Answer telephone, register new patients, and make appointments.
• Assist patients with questions and requests; maintain accuracy and service level.

Skills

Customer service

Public relations

Communication

Teamwork

Multitasking

Detail oriented

Organization

Computer skills

Professional demeanor

Initiative

Education

High School Diploma or GED

Job description

Front Office Representative - Tanner Care Point Sargent (Days)

#26-1509

Sargent, Georgia, United States

Job Description

Patients' first and last point of contact in the office, responsible for Check-in and check-out duties, which may include entering charges, collecting deductibles and coinsurances, posting payments and scheduling follow up appointments. Assists with answering telephone, registering new patients and making appointments. Able to multi- task while maintaining a high level of customer service and accuracy. Communicates proactively and assists patients with questions and requests as necessary.

Required Knowledge & Skills

Education: High School Diploma or GED

Experience: No prior work experience required

Qualifications

• One year of customer service experience preferred.
• Experience in a Healthcare setting preferred.
• Excellent public relations skills. Pleasant, professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with coworkers, Tanner Medical Group, medical staff, as well as patients, families, and third-party payers.
• Ability to make independent decisions, displaying emotional maturity and using sound judgement.
• Ability to work in fast-paced environment with frequent interruptions. Ability to work effectively in high-stress situations.
• Ability to interact and work well as a part of a team-oriented environment.
• Ability to organize for maximum time utilization, productivity, and smooth patient flow.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Ability to organize, analyze and prioritize work
• Professional appearance
• Detail oriented
• Ability to switch-task
• Must possess initiative and drive to a project from beginning to a successful completion