Front Office Representative - Carrollton/Bremen ENT (Daysv

Tanner; Carrollton (GA); In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Tanner Medical Group in Carrollton, GA seeks a friendly front desk associate to greet patients, check them in and out, schedule appointments, and collect copays and payments. You will use computer systems and maintain accuracy while delivering strong customer service.

The role emphasizes clear communication with patients, staff, and third-party payers, multitasking in a fast-paced environment, and presenting a professional appearance in person and on the phone.

Competenze

• High School Diploma or GED required.
• No prior work experience required.
• One year of customer service experience preferred.
• Healthcare setting experience preferred.
• Excellent public relations skills. Pleasant, professional demeanor when dealing with the public even irate or abusive individuals.
• Must possess the ability to communicate effectively and maintain good relations with coworkers, Tanner Medical Group, medical staff, as well as patients, families, and third-party payers.
• Ability to make independent decisions, displaying emotional maturity and using sound judgement.
• Ability to work in fast-paced environment with frequent interruptions. Ability to work effectively in high-stress situations.
• Ability to interact and work well as a part of a team-oriented environment.
• Ability to organize for maximum time utilization, productivity, and smooth patient flow.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Ability to organize, analyze and prioritize work
• Professional appearance
• Detail oriented
• Ability to switch-task
• Must possess initiative and drive to a project from beginning to a successful completion

Mansioni

• Check-in and check-out patients, collect copays, deductibles and coinsurances.
• Register patients, post payments, and take messages.
• Answer phones, schedule appointments, maintain high level of customer service.

Conoscenze

Customer service

Healthcare setting

Communication

Multitasking

Teamwork

Organization

Computer proficiency

Professional appearance

Attention to detail

Initiative

Formazione

High School Diploma or GED

Descrizione del lavoro

#26-1492

Job Description

Patients' first and last point of contact in the office, responsible for Check-in and check-out duties, which may include answering telephones, scheduling appointments, registering patients, collecting copays, deductibles and coinsurances, posting payments and taking messages. Able to multi- task while maintaining a high level of customer service and accuracy. Communicates proactively and assists patients with questions and requests as necessary.

Required Knowledge & Skills

Education: High School Diploma or GED

Experience: No prior work experience required

Qualifications

• One year of customer service experience preferred.
• Experience in a Healthcare setting preferred.
• Excellent public relations skills. Pleasant, professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with coworkers, Tanner Medical Group, medical staff, as well as patients, families, and third-party payers.
• Ability to make independent decisions, displaying emotional maturity and using sound judgement.
• Ability to work in fast-paced environment with frequent interruptions. Ability to work effectively in high-stress situations.
• Ability to interact and work well as a part of a team-oriented environment.
• Ability to organize for maximum time utilization, productivity, and smooth patient flow.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Ability to organize, analyze and prioritize work
• Professional appearance
• Detail oriented
• Ability to switch-task
• Must possess initiative and drive to a project from beginning to a successful completion