Front Office Representative - Northwest GA Oncology Services (Days)

Tanner Health; Georgia; Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Tanner Medical Group in Georgia is seeking a front desk receptionist to serve as the first point of contact for patients. You will handle check-in and check-out, collect payments, post charges, and schedule follow-up visits.

Strong customer service and a professional demeanor are essential to succeed in a fast-paced healthcare environment and to assist patients with questions and requests as needed.

Formación

• One year of customer service experience preferred.
• Experience in a Healthcare setting preferred.
• Ability to read and write legibly with spelling accuracy.

Responsabilidades

• Handle check-in and check-out duties.
• Enter charges, collect deductibles and coinsurances, post payments, and schedule follow-up appointments.
• Assist with answering telephone, registering new patients and making appointments.
• Maintain a high level of customer service and accuracy.
• Communicate proactively and assist patients with questions and requests as necessary.

Conocimientos

Customer service

Healthcare setting

Communication skills

Teamwork

Multitasking

Detail oriented

Computer skills

Professional demeanor

Educación

High School Diploma or GED

Descripción del empleo

Patients' first and last point of contact in the office, responsible for Check-in and check-out duties, which may include entering charges, collecting deductibles and coinsurances, posting payments and scheduling follow up appointments. Assists with answering telephone, registering new patients and making appointments. Able to multi- task while maintaining a high level of customer service and accuracy. Communicates proactively and assists patients with questions and requests as necessary.

Required Knowledge & Skills

Education: High School Diploma or GED

Experience: No prior work experience required

Qualifications

• One year of customer service experience preferred.
• Experience in a Healthcare setting preferred.
• Excellent public relations skills. Pleasant, professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with coworkers, Tanner Medical Group, medical staff, as well as patients, families, and third-party payers.
• Ability to make independent decisions, displaying emotional maturity and using sound judgement.
• Ability to work in fast-paced environment with frequent interruptions. Ability to work effectively in high-stress situations.
• Ability to interact and work well as a part of a team-oriented environment.
• Ability to organize for maximum time utilization, productivity, and smooth patient flow.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Ability to organize, analyze and prioritize work
• Professional appearance
• Detail oriented
• Ability to switch-task
• Must possess initiative and drive to a project from beginning to a successful completion