Front Office Receptionist Float

Woodlawn Hospital; Rochester (IN); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

Woodlawn Medical Professionals is seeking a friendly Front Office Receptionist to join our medical office team. You will greet patients, schedule appointments, handle cash, and ensure accurate patient data entry in the EHR system, all while maintaining a professional and compassionate patient experience.

Ideal candidates possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Qualifications

• Experience in a medical office, hospital or long-term care facility recommended, not required.
• High School Diploma or GED.
• Computer aptitude to do inquiry, data entry and daily system operations.
• Good communication skills and pleasant phone technique for in-person and telephone communication with patients, guests, and medical providers.
• CPR Certification.
• Math aptitude sufficient to balance and handle cash.

Responsabilités

• Greet patients and guests in a professional manner and respond to questions or requests appropriately.
• Schedule appointments according to guidelines.
• Handle cash, balance daily charges and perform daily deposits.
• Obtain complete patient demographic and insurance information for system entry and check patients in for appointments promptly.
• Ensure all calls are answered promptly and directed appropriately.
• Perform office opening and closing procedures as scheduled.
• Sort mail and faxes for distribution.
• Scan patient health information into EHR and route into corresponding charts.

Connaissances

Communication skills

Customer service

Attention to detail

Multitasking

Cash handling

Formation

High School Diploma or GED

CPR Certification

Computer aptitude

Description du poste

Join the Woodlawn Team as a Front Office Receptionist Float!

We are seeking a friendly, organized, and dependable Front Office Receptionist to join our medical office team @ Woodlawn Medical Professionals.

This position is responsible for welcoming patients, scheduling appointments, answering phones, managing patient records, and providing excellent customer service in a professional healthcare environment. The ideal candidate has strong communication skills, attention to detail, and the ability to multitask while helping create a positive experience for every patient who walks through our doors.

EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

• Experience in a medical office, hospital or long-term care facility highly recommended, not required.
• High School Diploma or GED.
• Computer aptitude to do inquiry, data entry and daily system operations.
• Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
• CPR Certification
• Math aptitude sufficient to balance and handle cash.

PRIMARY DUTIES:

• As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
• Schedules appointments according to specified guidelines.
• Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.
• Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
• Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
• Performs office opening procedures and closing procedures independently as scheduled.
• Sort incoming mail and incoming faxes to then distribute accordingly.
• Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incoming electronic faxes in EHR in patient charts.

Position: Days; full-time; no weekends; no holidays

Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!

Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.