Front Desk Receptionist

Automatic Data Processing, Inc.; Waldorf (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Front Desk Receptionist at our Waldorf, MD location. The full-time role supports patient flow, scheduling, and frontline clinical coordination in a fast-paced environment.

The ideal candidate has 1–3 years in a healthcare front desk role, strong communication, and HIPAA/medical terminology knowledge. You will handle clerical duties, greet patients, and coordinate with physicians and insurance providers.

Qualifications

• 1-3 years of experience in a healthcare facility in a Medical Receptionist or Front desk role preferred.
• Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly preferred).
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Ability to exercise discretion with sensitive information.
• Excellent documentation, communication and IT skills.
• Passionate about the Patient Experience.

Responsibilities

• Greet and attend to patient needs in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Answer all phone calls in a professional and courteous manner.
• Perform all clerical duties relating to providing operational support to the office.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between insurance providers, patients, and physicians.
• Assist with Community Education and/or Marketing projects for the office.
• Provide direct Administrative assistance to the Practice Manager.
• Actively speak up and provide patient safety and patient experience recommendations.
• Adhere to company-wide policy and procedures.
• Other duties will be assigned as office grows with patient volume.

Skills

Communication skills

Organizational skills

Multitasking

HIPAA knowledge

Medical terminology

IT skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

Full Time Waldorf, MD, US

3 days ago Requisition ID: 1268

Salary Range: $18.00 To $22.00 Hourly

Under the direction of the Office Manager, the Front desk coordinator/Medical receptionist will be a part of a team providing quality care and service to patients, physicians, staff, and visitors. We are looking to hire a Front desk coordinator/Medical Receptionist with excellent organizational and administrative skills. The ideal candidate would exhibit professionalism with excellent communication andinterpersonalskills.Topcandidateswouldworkcomfortablyunderpressurewhilemulti-taskingina fast-paced environment.

Status:FullTime/Non-Exempt

Supervisory Responsibilities: None

Responsibilities:

• Greetandattendtopatient needsinpersonandoverthephone.
• Professionallyassistdoctors,staff,visitors,andpatients.
• Answerallphonecallsinaprofessionalandcourteousmanner.
• Performallclericaldutiesinrelationtoprovidingoperationalsupporttotheoffice
• PerformalldutieswithinHIPAAregulations.
• Maintainconfidentialityofalldoctor,staff,andpatientinformation.
• Scheduleappointmentsbetweendoctorsandpatients.
• Liaisebetweeninsuranceproviders,patients,andphysicians.
• AssistwithCommunityEducationandorMarketingprojectsfortheoffice
• ProvidedirectAdministrativeassistancetothePracticeManager
• Activelyspeakupandprovidepatientsafetyandpatientexperiencerecommendations
• Adheretocompany-widepolicyandprocedures.
• Otherdutieswillbeassignedandrequiredasofficewillgrowwithpatientvolume

Requirements:

• 1-3years’ExperienceatahealthcarefacilityinaMedicalReceptionistorFrontdesk role preferred.
• Workingknowledgeofmedicalterminology,HIPAAregulations,ICDandCPTcoding(highly preferred).
• Meticulousattentiontodetailwiththeabilitytomulti-task.
• Strongorganizational,administrative,andplanningskills.
• Abilitytousediscretionwhileworkingwithsensitiveinformation.
• Excellentdocumentation,communication,andITskills.
• PassionateaboutthePatientExperience

PhysicalRequirements:

• Prolongedperiodsofsittingatadeskandworkingonacomputer.