Clerical Receptionist

Woodlawn Hospital; Rochester (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance & Disability

403(b) with matching

Vacation Time

Sick Time

Personal Days

FSA

Job summary

Woodlawn Health is seeking a friendly Clerical Receptionist to join Woodlawn Medical Professionals! In this role you will greet patients, collect demographic and insurance information, check in appointments, and manage daily cash handling with accuracy. You’ll answer phones, schedule visits, and support front desk operations in a busy medical office.

This full-time position offers weekday hours, polite team, and opportunities to grow within a patient‑centered clinic focused on compassionate care.

Qualifications

• High School Diploma or GED required.
• CPR Certification preferred or required.
• Experience in a medical office is strongly preferred but not required.
• Computer aptitude for inquiry, data entry and daily system operations.
• Good communication skills and professional phone technique; cash handling ability.

Responsibilities

• Greet patients and guests professionally and respond to questions.
• Obtain demographic and insurance information for system entry and check-in.
• Handle cash, balance daily charges and make deposits as needed.
• Answer calls promptly and direct as appropriate.
• Schedule appointments according to guidelines.
• Perform opening and closing procedures as scheduled.
• Sort mail and faxes for distribution.
• Scan health information into the EHR and route to patient charts.

Skills

Data entry

Customer service

Phone etiquette

Cash handling

Education

High School Diploma or GED

CPR Certification

Job description

Join the Woodlawn Team as a Clerical Receptionist at Woodlawn Medical Professional’s Clinic!

Make Every Day Count at Woodlawn Medical Professionals!

Woodlawn Health is seeking a friendly, organized, and dependable Clerical Receptionist team member to join Woodlawn Medical Professionals! If you’re a people person who loves staying organized, keeping things moving, and making a positive first impression, this could be the perfect opportunity for you.

Be part of a team where your smile, attention to detail, and dedication help create a great experience for every patient. Join Woodlawn Health and make a difference—one patient, one day, and one interaction at a time!

Come grow with Woodlawn Health!

Position: Days; Full-time; Monday-Friday; 8:30am-5:00pm; No weekends; No Holidays!!

EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

• High School Diploma or GED.
• Experience in a medical office, hospital or long-term care facility strongly preferred, but not required.
• Computer aptitude to do inquiry, data entry and daily system operations.
• CPR Certification
• Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
• Computer aptitude to do inquiry, data entry and daily system operations.
• Math aptitude sufficient to balance and handle cash.

PRIMARY DUTIES:

• As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
• Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
• Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.
• Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
• Schedules appointments according to specified guidelines.
• Performs office opening procedures and closing procedures independently as scheduled.
• Sort incoming mail and incoming faxes to then distribute accordingly.
• Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incoming electronic faxes in EHR into patient charts.

BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance & Disability
• 403 (b) with matching
• Vacation Time
• Sick Time
• Personal Days
• FSA

Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!

Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.

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