Front Desk Receptionist

Precision Orthopedics & Sports Medicine; Waldorf (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

Precision Orthopedics & Sports Medicine in Waldorf, MD is seeking a Front Desk Receptionist for a full-time role. You will greet patients, handle calls, schedule appointments, and provide operational support to the office under the Office Manager.

The ideal candidate has 1–3 years in a healthcare reception or front desk role, knowledge of medical terminology, HIPAA regulations, and ICD/CPT coding. Excellent communication and IT skills, with a strong patient-focused approach, are essential.

Qualifications

• 1-3 years' experience at a healthcare facility in a Medical Receptionist or Front desk role preferred.
• Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly preferred).
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative, and planning skills.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Passionate about the Patient Experience

Responsibilities

• Greet and attend to patient needs in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Answer all phone calls in a professional and courteous manner.
• Perform all clerical duties in relation to providing operational support to the office
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between insurance providers, patients, and physicians.
• Assist with Community Education and/or Marketing projects for the office
• Provide direct Administrative assistance to the Practice Manager
• Actively speak up and provide patient safety and patient experience recommendations
• Adhere to company-wide policy and procedures.
• Other duties will be assigned and required as office grows with patient volume

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

Full Time Waldorf, MD, US

4 days ago Requisition ID: 1268

Salary Range: $18.00 To $22.00 Hourly

Under the direction of the Office Manager, the Front desk coordinator/Medical receptionist will be a part of a team providing quality care and service to patients, physicians, staff, and visitors. We are looking to hire a Front desk coordinator/Medical Receptionist with excellent organizational and administrative skills. The ideal candidate would exhibit professionalism with excellent communication andinterpersonalskills.Topcandidateswouldworkcomfortablyunderpressurewhilemulti-taskingina fast-paced environment.

Status:FullTime/Non-Exempt

Supervisory Responsibilities: None

Responsibilities:

• Greetandattendtopatient needsinpersonandoverthephone.
• Professionallyassistdoctors,staff,visitors,andpatients.
• Answerallphonecallsinaprofessionalandcourteousmanner.
• Performallclericaldutiesinrelationtoprovidingoperationalsupporttotheoffice
• PerformalldutieswithinHIPAAregulations.
• Maintainconfidentialityofalldoctor,staff,andpatientinformation.
• Scheduleappointmentsbetweendoctorsandpatients.
• Liaisebetweeninsuranceproviders,patients,andphysicians.
• AssistwithCommunityEducationandorMarketingprojectsfortheoffice
• ProvidedirectAdministrativeassistancetothePracticeManager
• Activelyspeakupandprovidepatientsafetyandpatientexperiencerecommendations
• Adheretocompany-widepolicyandprocedures.
• Otherdutieswillbeassignedandrequiredasofficewillgrowwithpatientvolume

Requirements:

• 1-3years'ExperienceatahealthcarefacilityinaMedicalReceptionistorFrontdesk role preferred.
• Workingknowledgeofmedicalterminology,HIPAAregulations,ICDandCPTcoding(highly preferred).
• Meticulousattentiontodetailwiththeabilitytomulti-task.
• Strongorganizational,administrative,andplanningskills.
• Abilitytousediscretionwhileworkingwithsensitiveinformation.
• Excellentdocumentation,communication,andITskills.
• PassionateaboutthePatientExperience

PhysicalRequirements:

• Prolongedperiodsofsittingatadeskandworkingonacomputer.