Clerical Receptionist – Pediatric Clinic

Woodlawn - Peds; Rochester (IN); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

403(b) with match

Paid Vacation Time

Paid Sick Time

Paid Personal Days

FSA

Job summary

Woodlawn Health in Rochester, IN seeks a friendly Clerical Receptionist for our Pediatric Clinic. You will greet families, collect demographics and insurance info, schedule appointments, and support front-desk operations in a fast-paced setting.

This full-time on-site role requires a High School diploma, basic computer/data-entry skills, good communication, and cash handling. CPR certification is preferred. Benefits include medical, dental, vision, 403(b) with match and paid time off.

Qualifications

• High School Diploma or GED required or equivalent.
• Experience in a medical office or similar setting preferred but not required.
• Basic computer skills for data entry and daily system operations.

Responsibilities

• Greet patients and guests professionally and respond to inquiries.
• Obtain complete demographic and insurance information for system entry and check-in.
• Handle cash, balance daily charges, and make deposits as needed.
• Answer calls promptly and direct them as appropriate.
• Schedule appointments according to guidelines and perform opening/closing procedures.
• Sort mail and faxes for distribution; scan patient information into the EHR.

Skills

Excellent communication

Phone etiquette

Cash handling

Data entry

Patient interaction

Education

High School Diploma or GED

CPR Certification

Tools

EHR system

Job description

Join the Woodlawn Team as a Clerical Receptionist at the Pediatric Clinic!

Do you love working with children and creating a welcoming experience for families?

Woodlawn Health is looking for a friendly, organized, and compassionate Clerical Receptionist to join our Pediatric Clinic team! If you thrive in a fast-paced environment, enjoy helping others, and take pride in providing exceptional customer service, we’d love to meet you. Be the smiling face that helps make every child’s visit a positive one!

SHIFT:Monday – Friday / Day Shift / Full Time / No Holidays / No Weekends

EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

• High School Diploma or GED.
• Experience in a medical office, hospital or long-term care facility strongly preferred, but not required.
• Computer aptitude to do inquiry, data entry and daily system operations.
• CPR Certification
• Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
• Computer aptitude to do inquiry, data entry and daily system operations.
• Math aptitude sufficient to balance and handle cash.

PRIMARY DUTIES:

• As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
• Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
• Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.
• Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
• Schedules appointments according to specified guidelines.
• Performs office opening procedures and closing procedures independently as scheduled.
• Sort incoming mail and incoming faxes to then distribute accordingly.
• Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incoming electronic faxes in EHR into patient charts.

BENEFITS:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• 403(b) with match
• Paid Vacation Time
• Paid Sick Time
• Paid Personal Days
• FSA

Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!

Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.

Clerical Receptionist / Medical Office / Medical Secretary / Medical Scheduling / Medical Front Desk / Medical Receptionist / Clerical Receptionist – Pediatric Clinic