Front Office Receptionist

Flora Fauna Wellness; Costa Mesa (CA); On-site; USD 27,552 - 34,440; Part time

Job summary

Flora Fauna Wellness in Costa Mesa is seeking a friendly and organized part-time team member to manage front desk responsibilities and social media engagement. The ideal candidate loves interacting with people and has a proactive approach to tasks.

This role involves scheduling, answering calls, and providing a welcoming experience for our patients while maintaining a warm online presence. Starting pay is $20/hr during training, increasing to $25/hr after three probationary months.

Qualifications

• Must be comfortable with phone calls and following up with leads.
• Good at managing social media content and engagement.
• Have a friendly, optimistic attitude towards patients.

Responsibilities

• Assist patients at the front desk with scheduling and payment.
• Light social media management and marketing tasks.
• Turn leads into appointments through friendly follow-up.

Skills

Multi-tasking

Organization skills

Proactivity

Social media management

Creativity

Job description

Looking for an easy, fun and rewarding career cheering people on as they gain their health and life back?

Flora Fauna Wellness is growing, and we’re looking for someone special to be the first smiling face people see when they walk through our doors.

We’re an acupuncture and functional medicine clinic in Costa Mesa that helps people with things like gut issues, anxiety, burnout, pain, hormones and blood sugar balance.

Our vibe here is calm, grounded, warm, and a little bit obsessed with nervous system regulation and feeling like a real human again.

The ideal candidate loves to smile, laugh, and socialize with patients, making them feel like the only person in the room. Our goal is to provide our patients with the best and most relaxing healthcare experience they have ever had.

WHAT WE ARE LOOKING FOR

• You are a multi-tasker extraordinaire, have stellar organization skills, unreasonable optimism, are part air traffic controller, part Harry Potter or Hermione with magic creativity, Jedi-like anticipation, and cat-like reflexes.
• You secretly love a good checklist and well organized spreadsheets.
• You remember small details about people because you actually care.
• You have a “figure it out” attitude — the kind of person who Googles, ChatGPTs, phone's a friend, or asks the right teammate instead of getting stuck.
• You are proactive, adaptable, and able to pivot quickly when things change throughout the day.
• You are comfortable following up with leads, calling potential patients, and help turn “I’ll think about it” into “When can I come in?”
• You are creative and comfortable helping with Instagram content, stories, posting, engagement, and keeping the clinic’s online presence feeling active, educational, warm, and human — not corporate and robotic.
• You have a growth mindset and are excited to learn new systems, improve processes, and grow alongside a fast-moving wellness business.

JOB RESPONSIBILITIES

• You will be the patient’s first and last contact, assisting them at the front desk with scheduling, answering phones, collecting payment, light social media management, marketing, product sales, and other tasks needed to make the office run like a well-oiled, health-dealing machine.

THIS IS A GREAT POSITION FOR SOMEONE WHO IS

• looking for a fun, easy and rewarding part-time position
• wants to learn more about health and wellness in a fun atmosphere

HOURS + SCHEDULE

• Monday 9-6pm
• Tues and Thurs 2-630
• Saturday 10-2pm
• Sunday 10-2pm

Most shifts are around 4–5 hours (except Mondays), daytime/clinic hours

JOB TYPE

• Part-time (15-20 hours/week)

STARTING PAY

• $20/hr training and $25/hr for first 3 probationary months -- after that raises will occur based on performance and experience.