Chiropractic Assistant/Reception

HealthSource® - America's Chiropractor; Saint Cloud (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Free uniforms

Paid time off

Profit sharing

Job summary

HealthSource® - America's Chiropractor in Saint Cloud, MN is seeking an administrative assistant with strong customer service and front-desk support. You will handle patient communications, scheduling, insurance verifications, and data entry to support clinicians and staff.

Ideal candidates have a two-year degree (preferred) and proficiency in Microsoft Office. Experience in a fast-paced wellness clinic helps, plus a passion for helping people achieve better health.

Qualifications

• Prior customer service experience is required or demonstrated.
• Two-year degree preferred but not required.
• Proficiency with Microsoft Office and Windows is required.

Responsibilities

• Handle insurance verifications and patient scheduling.
• Assist with marketing campaigns and community outreach.
• Maintain patient accounts and confidentiality per HIPAA.
• Data entry and front-desk support to ensure smooth patient flow.
• Process payments and manage basic office finances.

Skills

Customer service

Data entry

Phone skills

Team player

Education

Two-year degree

Tools

Microsoft Office

Windows

Job description

Benefits

• 401(k)


• 401(k) matching


• Employee discounts


• Free uniforms


• Paid time off


• Profit sharing

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and massage clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), massage, acupuncture, laser, spinal deompression, nutrition and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, answering phones, customer service, data entry, assisting with therapies and handling finances.

Who you are

• Do you have a gift for meeting new people and getting them to like you?


• Do people look to you first for help because they know it will get done?


• Are you quick to smile and have contagious enthusiasm?


• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?


• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do

• Insurance verifications


• Make product and supplement recommendations based on the doctor's treatment plan


• Data Entry


• Calling patients to schedule


• Assist with marketing campaigns, creative content, community outreach


• Weekly patient reporting


• Maintain confidentiality as it pertains to HIPAA guidelines


• Work with the rest of the team to keep the clinic clean and clutter-free


• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective


• Maintain patient accounts by obtaining, recording, and updating personal and financial information


• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims


• Maintain business office inventory


• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required


• Previous experience in customer service must be demonstrated


• Proficiency in Microsoft Office and Windows is required

If you feel you would be a great fit in our office, we look forward to speaking with you!