Front Desk Admin

Bighorn Law; Bloomington (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

IRA with match

QSEHRA (HRA with $300 reimbursement)

dental/vision/short-term disability

life insurance

paid time off

Job summary

Spencer Psychology is seeking a warm, organized, and tech-savvy receptionist to be the welcoming face of our busy office. The role reports to the office manager as part of a 5-member support team for 24 therapists; this is an in-person position.

Greet clients with compassion, answer phones, manage supplies, handle routine insurance checks and daily reports, and keep the waiting room neat. Schedule is Monday–Friday, 8–4 or 9–5; hourly wage is $19, with benefits including IRA match, QSEHRA,

Qualifications

• Greeting clients with compassion and professionalism
• Answer phones and assist clients
• Maintain supply inventory
• Process insurance checks and daily reports
• Keep waiting room neat and welcoming

Responsibilities

• Greet clients with compassion and professionalism
• Answer phones and client questions
• Keep supply inventory
• Manage insurance checks and daily reporting
• Keep waiting area neat and welcoming

Skills

Customer service

Phone etiquette

Organizational skills

Tech-savvy

Detail-oriented

Job description

Are you someone who’s calm in chaos, kind to strangers, good with details, hates drama, and secretly a wizard with Outlook and reports? We’re looking for that person.

At Spencer Psychology, we’re more than a mental health practice. We’re a healthy, close-knit, family-friendly team that supports each other as much as we support clients. Our front desk is the heart of our office, and we’re looking for someone warm, organized, and tech-savvy to be a welcoming face (and voice) for our busy office. The receptionist reports to our office manager, as part of a 5-member support staff team for 24 kind-hearted therapists.

What You’ll Do:

• Greet clients with compassion and professionalism
• Answer phones and client questions
• Keep supply inventory
• Keep things running smoothly behind the scenes — from insurance checks to account updates to staying on top of daily reporting (like downloading credit card payments)
• Keep waiting room neat

Schedule:

Monday–Friday, 8–4 or 9–5 (your choice). We are flexible with time off for doctors' appointments, your kids' school performances, and general personal life needs.

Pay:

$19 per hour

Perks:

IRA with match, QSEHRA (HRA with $300 reimbursement towards your medical) plus dental/vision/short-term disability, life insurance, paid time off, and a team that truly cares.

Perfect for a parent returning to work or someone with experience in medical or mental health admin. This is an in-person role. Telework is not available for reception.