Front Desk Receptionist

Reclaim Hyperbarics and Wellness; North Ogden (UT); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Competitive hourly pay

Employee discounts

Paid time off

Growth opportunities

Supportive team environment

Job summary

Reclaim Hyperbarics and Wellness is seeking a Front Desk Receptionist to join our compassionate team. You'll create exceptional experiences for clients from the moment they step into our clinic, educating them about our holistic services and managing appointments.

The role requires excellent communication skills, a customer service mindset, and the ability to multitask in a dynamic environment. We offer a positive team atmosphere, competitive pay, and opportunities for growth.

Qualifications

• Previous front desk or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Self-motivated with strong organizational skills.

Responsibilities

• Welcome clients with a friendly attitude.
• Schedule and manage appointments.
• Educate clients about wellness services.

Skills

Customer service mindset

Communication skills

Organizational skills

Sales experience

Scheduling software

Google Workspace

Microsoft Office

Job description

About Us

At Reclaim Hyperbarics & Wellness, we are dedicated to promoting holistic health and well‑being. Our services include hyperbaric oxygen therapy, IV drip therapy, ozone, stem cell, frequency healing, sauna, cryotherapy, DNA testing, foot zoning, and massage. We believe in treating the whole person—mind, body, and spirit—to empower our clients on their wellness journey.

Position Overview

Reclaim Hyperbarics & Wellness is looking for a compassionate, enthusiastic, motivated, dependable, and customer‑focused Front Desk Receptionist to join our growing team. You will be the first point of contact for clients, creating an exceptional experience from the moment they walk through our doors. We seek someone organized, professional, and confident in communicating about our services, memberships, and wellness products, while supporting daily clinic operations.

Key Responsibilities

• Welcome clients with a friendly, professional, and upbeat positive attitude.
• Schedule and manage client appointments using our scheduling software.
• Answer phones, respond to messages, and communicate effectively with clients and team members.
• Educate clients about our wellness services, memberships, and retail products.
• Recommend and sell services, memberships, and products based on client needs.
• Process payments and maintain accurate client records.
• Assist in preparing clients for select wellness modalities according to clinic procedures.
• Maintain a clean, organized, and welcoming reception area and clinic environment.
• Assist with opening and closing duties and other daily operational tasks.
• Work collaboratively with the clinical team to ensure a seamless client experience.
• Take initiative to identify and complete tasks without constant direction.

Qualifications

• Previous front desk, receptionist, customer service, sales, or administrative experience preferred.
• Excellent communication and interpersonal skills.
• Strong customer service mindset with a passion for helping others.
• Self‑motivated with the ability to prioritize tasks and work independently.
• Comfortable discussing and recommending wellness services and memberships.
• Strong organizational skills and attention to detail.
• Reliable, punctual, and professional in appearance and demeanor.
• Ability to multitask in a busy environment while maintaining a positive attitude.
• Experience using scheduling or CRM software is preferred.
• Proficient with Google Workspace (Gmail, Calendar, Docs, Sheets) and Microsoft Office (Word, Excel, Outlook).
• Willingness to learn new software and clinic procedures.

What We Are Looking For

• Takes initiative and is always looking for ways to help.
• Works well as part of a team.
• Builds strong relationships with clients through outstanding customer service.
• Is comfortable with sales and enjoys helping clients find the services that best meet their wellness goals.
• Maintains a positive attitude and contributes to a welcoming clinic atmosphere.

Schedule

• Full‑time
• May include some evenings and weekends based on clinic needs.

Benefits

• Competitive hourly pay
• Employee discounts on services and products
• Paid time off
• Opportunities for growth and advancement
• Supportive and positive team environment

Why Join Us

At Reclaim Hyperbarics & Wellness, you'll be part of a team that values holistic healing and personal growth. We offer a supportive environment where your contributions make a meaningful impact on our clients' well‑being.

If you are passionate about holistic health and have a talent for making people feel at ease, we would love to hear from you.

Salary: $15.00 - $18.00 per hour