Front Office & Patient Experience Coordinator

LifeStance Health; The Woodlands (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

AD&D and Disability Insurance

Life Insurance

401(k) with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator in The Woodlands, TX to manage front-office operations for in-person and telehealth patients. You will support clinicians and staff, handle scheduling, intake, payments, and insurance verifications to ensure excellent patient experience.

The role requires strong communication, organization, and HIPAA compliance in a healthcare setting. Competitive benefits and opportunities for growth are provided.

Qualifications

• High School diploma or GED required; degree preferred.
• 1+ years of experience in healthcare operations, patient service, or similar role.
• Strong communication and organizational skills for front-desk and patient interactions.
• Familiarity with EMRs and Microsoft Office applications.

Responsibilities

• Create a positive work environment; support clinician and staff engagement.
• Manage front desk operations including patient check-in/out and scheduling.
• Handle payments, billing questions, and insurance eligibility verification.
• Coordinate with clinicians and patients to ensure smooth appointment flow and care.

Skills

Multitasking

Communication

Teamwork/Collaboration

MS Office

EMRs

HIPAA compliance

Education

High School or equivalent

Associates or Bachelor's degree (preferred)

Job description

LifeStance Health is seeking a Practice Coordinator in The Woodlands, TX to manage front-office operations for in-person and telehealth patients. You will support clinicians and staff, handle scheduling, intake, payments, and insurance verifications to ensure excellent patient experience.

The role requires strong communication, organization, and HIPAA compliance in a healthcare setting. Competitive benefits and opportunities for growth are provided.