Patient Services Coordinator — Mental Health Clinic

Silversmith Capital Partners; Frisco (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short & Long-term disability

Life insurance

401(k) with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator to manage front office operations, ensuring high-quality patient service for in-person and telehealth visits. You’ll support patients, clinicians, and staff to keep daily activities running smoothly at the Frisco location.

The role requires strong communication, multitasking ability, and familiarity with Microsoft Office and EMR systems. Competitive benefits and growth opportunities are included.

Qualifications

• High School diploma or equivalent required; associate/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role.
• Strong communication and multitasking abilities; ability to work both independently and as part of a team.

Responsibilities

• Create a positive work environment and support clinician and staff engagement to promote LFST culture and connection.
• Manage front desk responsibilities including greeting and checking patients in/out; assist with telehealth access and portal issues.
• Security and accuracy of patient records; ensure paperwork is complete and payments collected; coordinate with clinicians for scheduling and patient questions.
• Coordinate with clinicians pertaining to any additional patient questions and audit appointment accuracy.
• Maintain a clean, professional office environment and support general office duties to keep the practice running smoothly.

Skills

Multitasking

Teamwork

Communication

MS Office & EMRs

HIPAA compliance

Education

HS Diploma or equivalent

Associate/Bachelor’s degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health is seeking a Practice Coordinator to manage front office operations, ensuring high-quality patient service for in-person and telehealth visits. You’ll support patients, clinicians, and staff to keep daily activities running smoothly at the Frisco location.

The role requires strong communication, multitasking ability, and familiarity with Microsoft Office and EMR systems. Competitive benefits and growth opportunities are included.