Front Office & Medical Assistant — Patient Care & Ops

Medi-Weightloss®; Hockessin (DE); On-site; USD 23,000 - 32,000; Full time

Job summary

Medi-Weightloss of Hockessin is seeking a Front Office Coordinator/Medical Assistant to support patient care and clinic operations on a Tue-Sat schedule (30+ hours). You will be the welcoming face, handle calls, verify insurance, and assist with clerical and basic clinical duties.

Primary duties include patient check-in, maintaining accuracy in accounts receivable, and keeping supplies stocked. EMR familiarity and strong communication are valued.

Qualifications

• High school diploma or GED; associate/bachelor's degree a plus.
• Medical receptionist experience preferred.
• Familiarity with EMR systems preferred.

Responsibilities

• Answer and route calls using a multi-line phone system.
• Follow up with patients to discuss progress and concerns.
• Verify insurance information and assist with related processes.
• Greet patients and maintain high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory of clinical and office supplies.
• Assist with opening/closing procedures and daily operations.
• Participate in clinic marketing efforts to enhance profitability.
• Support operations when the manager or physician is unavailable.
• Adhere to evolving clinical/operational protocols.

Skills

Multitasking

Communication

Interpersonal skills

Confidentiality

Education

High school diploma or GED

Associate or bachelor's degree a plus

Tools

EMR systems

Job description

Medi-Weightloss of Hockessin is seeking a Front Office Coordinator/Medical Assistant to support patient care and clinic operations on a Tue-Sat schedule (30+ hours). You will be the welcoming face, handle calls, verify insurance, and assist with clerical and basic clinical duties.

Primary duties include patient check-in, maintaining accuracy in accounts receivable, and keeping supplies stocked. EMR familiarity and strong communication are valued.