Patient Experience Coordinator - Front Office & Scheduling

Medi-Weightloss; Bethesda (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Medi-Weightloss in Bethesda, MD is seeking an organized Administrative Assistant to support daily clinic operations. You will greet patients, schedule appointments, process registrations, and enter data in the EMR system, ensuring accuracy and HIPAA compliance.

You will handle phone calls, coordinate appointments, manage accounts receivable transactions, and assist with end-of-day reporting while maintaining a friendly, professional environment that reflects the Medi-Weightloss program.

Responsibilities

• Provides outstanding service by greeting and acknowledging every patient and maintaining high standards of customer service
• Conducts patient calls including appointment reminders, care calls and progress/patient concerns
• Uses EMR system to conduct daily location operations and maintain patient records
• Verifies accuracy of daily receipts and assists with end-of-day reports as requested
• Maintains HIPAA-compliant patient records and files, uploads HIPAA forms
• Conducts consultations and initial assessments for Medi-Weightloss programs

Job description

Medi-Weightloss in Bethesda, MD is seeking an organized Administrative Assistant to support daily clinic operations. You will greet patients, schedule appointments, process registrations, and enter data in the EMR system, ensuring accuracy and HIPAA compliance.

You will handle phone calls, coordinate appointments, manage accounts receivable transactions, and assist with end-of-day reporting while maintaining a friendly, professional environment that reflects the Medi-Weightloss program.