Front Office Patient Care Specialist II (Athena EHR)

Mosaic Health, LLC.; Sarasota (FL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

PTO

Paid Holidays

Job summary

Millennium Physician Group is seeking a Patient Care Specialist II to support front-office operations in Sarasota, FL. The role handles patient registration, insurance verification, referrals, and basic billing within a busy medical office.

You will collaborate with providers and care teams to maintain accurate records, support scheduling, and ensure HIPAA-compliant processes. Ideal candidates have 2+ years of front-office experience and strong communication skills.

Qualifications

• High school diploma or equivalent.
• 2+ years front-office or patient access experience preferred.
• Strong knowledge of insurance verification, referrals, and scheduling workflows.
• Experience with Athena or similar EHR systems.
• Excellent communication, customer service, and problem-solving skills.
• Knowledge of HIPAA privacy standards.

Responsibilities

• Register patients and verify demographics, insurance, and contact details in the EHR.
• Collect copayments and maintain cash-handling accuracy.
• Verify insurance eligibility, obtain authorizations, and document results.
• Schedule, reschedule appointments and manage provider calendars.
• Prepare and route medical records, referrals, and essential documents.
• Maintain HIPAA compliance and assist with billing inquiries.

Skills

Insurance verification

Scheduling workflows

Customer service

HIPA A/privacy

Communication

Education

High school diploma or equivalent

Tools

Athena EMR

Job description

Millennium Physician Group is seeking a Patient Care Specialist II to support front-office operations in Sarasota, FL. The role handles patient registration, insurance verification, referrals, and basic billing within a busy medical office.

You will collaborate with providers and care teams to maintain accurate records, support scheduling, and ensure HIPAA-compliant processes. Ideal candidates have 2+ years of front-office experience and strong communication skills.