Front-Office Patient Care Coordinator (Full-Time)

Audibel; Cary (NC); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Short-term disability

Long-term disability

Employee assistance program

Hearing aid benefits

Paid time off

Paid sick leave

6 paid holidays annually

Job summary

Audibel is seeking a Patient Care Coordinator in Cary, NC to act as the front-face of the clinic, greet patients, manage schedules, and maintain records. You will handle appointment logistics, patient communications, and basic billing tasks to ensure a smooth patient journey.

The role emphasizes a friendly, professional front office experience, HIPAA compliance, and collaboration with the clinic team to optimize patient care and retention.

Qualifications

• High school diploma or GED.
• 1-2 years’ experience in a customer service or retail position preferred.

Responsibilities

• Greet patients and manage the front desk workflow.
• Schedule and confirm appointments and maintain the clinic calendar.
• Maintain patient records and assist with intake forms and PMS updates.
• Manage patient accounts receivable, deposits and inventory for the clinic team.
• Support outreach and retention activities and patient communications.

Skills

Customer service

Communication

Multitasking

Discretion

Education

High school diploma

Tools

Sycle

Pay Junction

Microsoft 365

Job description

Audibel is seeking a Patient Care Coordinator in Cary, NC to act as the front-face of the clinic, greet patients, manage schedules, and maintain records. You will handle appointment logistics, patient communications, and basic billing tasks to ensure a smooth patient journey.

The role emphasizes a friendly, professional front office experience, HIPAA compliance, and collaboration with the clinic team to optimize patient care and retention.