Front Office Patient Access Specialist

CHI Health Midlands; Papillion (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

CHI Health Midlands is seeking a Patient Access Representative to be the first point of contact for patients, handling registration, insurance verification, and front-office duties. You will support revenue cycle processes and ensure HIPAA-compliant, accurate documentation in the EHR system.

The role involves scheduling, patient inquiries, routing calls, and collaborating with team members to meet productivity and quality targets in a hospital setting.

Qualifications

• High School Diploma or GED required at hire.
• 1 year of relevant healthcare or patient access experience preferred.
• Strong understanding of insurance payers and real-time eligibility verifications.

Responsibilities

• Schedule appointments and process medical records.
• Verify insurance eligibility and communicate financial responsibilities to patients.
• Provide accurate billing estimates and collect payments at the point of service.

Skills

Communication skills

Data entry

Customer service

Education

High School diploma or GED

Tools

Microsoft Office (Word, Excel)

Electronic Health Records

Job description

CHI Health Midlands is seeking a Patient Access Representative to be the first point of contact for patients, handling registration, insurance verification, and front-office duties. You will support revenue cycle processes and ensure HIPAA-compliant, accurate documentation in the EHR system.

The role involves scheduling, patient inquiries, routing calls, and collaborating with team members to meet productivity and quality targets in a hospital setting.