Frontline Patient Access Specialist

CHI; Lincoln (NE); On-site; USD 23,000 - 33,000; Full time

Job summary

CHI Health St. Elizabeth in Lincoln, Nebraska is seeking a Patient Access Representative to facilitate patient registration and admitting activities across hospital access points, including the Emergency Department and main registration.

The role concentrates on ensuring accurate patient data, managing insurance eligibility, communicating financial responsibilities, and supporting scheduling, record scanning, and privacy compliance with high-quality service.

Qualifications

• High School diploma or GED is required at hire.
• 1 year of relevant experience in healthcare or patient access preferred.

Responsibilities

• Gather, verify, and update patient demographics and insurance information.
• Perform insurance eligibility and benefits verification.
• Communicate financial responsibilities to patients and collect payments at time of service.
• Schedule and revise appointments; scan and index patient records.
• Provide high-quality support via telephone and other channels to ensure smooth patient access.

Skills

Analytical skills

Communication skills

Data entry

Microsoft Office

Privacy & compliance

Education

High school diploma or GED

Tools

Electronic Health Record (EHR)

Job description

CHI Health St. Elizabeth in Lincoln, Nebraska is seeking a Patient Access Representative to facilitate patient registration and admitting activities across hospital access points, including the Emergency Department and main registration.

The role concentrates on ensuring accurate patient data, managing insurance eligibility, communicating financial responsibilities, and supporting scheduling, record scanning, and privacy compliance with high-quality service.