Patient Access Navigator — Seamless Check-In

CHI; Papillion (NE); On-site; USD 23,000 - 33,000; Full time

Job summary

CHI Health Midlands is seeking a Patient Access Representative to be the first point of contact for patients, ensuring a seamless healthcare experience.

You will manage patient registration, verify insurance eligibility, and maintain confidential documentation within our electronic health records, while communicating financial responsibilities and collecting payments at service. Strong attention to detail and customer service are essential.

Qualifications

• High school diploma or GED at hire.
• 1 year of healthcare or patient access experience preferred.
• Strong communication and HIPAA privacy awareness.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Schedule appointments and process medical records.
• Verify insurance eligibility and determine patient financial responsibility.
• Maintain confidential documentation in electronic health records.
• Answer inquiries and support front-office operations.

Job description

CHI Health Midlands is seeking a Patient Access Representative to be the first point of contact for patients, ensuring a seamless healthcare experience.

You will manage patient registration, verify insurance eligibility, and maintain confidential documentation within our electronic health records, while communicating financial responsibilities and collecting payments at service. Strong attention to detail and customer service are essential.