Patient Access Specialist: Seamless Check-In & Billing

Community Health at Home; Omaha (NE); Hybrid; USD 32,000 - 42,000; Full time

Job summary

CHI Health Lakeside in West Omaha is seeking a Patient Access Representative to be the first point of contact for patients, handling registration, insurance verification, and documentation in the EHR. You will communicate financial responsibilities, provide estimates, and collect payments at service.

Strong communication, HIPAA awareness, and proficiency with Microsoft Office are essential. This role emphasizes front-office professionalism, accurate data entry, and collaboration with care teams

Qualifications

• High school diploma or GED at hire.
• 1 year of relevant healthcare/patient access experience preferred.
• Solid foundation in data entry and using Microsoft Office.

Responsibilities

• Register patients and verify insurance information.
• Schedule appointments and process medical records.
• Explain financial responsibilities and collect payments at service.
• Answer inquiries and route calls in a front-office setting.
• Maintain HIPAA-compliant and organized documentation.

Skills

Communication skills

HIPAA privacy

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Data entry

Job description

CHI Health Lakeside in West Omaha is seeking a Patient Access Representative to be the first point of contact for patients, handling registration, insurance verification, and documentation in the EHR. You will communicate financial responsibilities, provide estimates, and collect payments at service.

Strong communication, HIPAA awareness, and proficiency with Microsoft Office are essential. This role emphasizes front-office professionalism, accurate data entry, and collaboration with care teams