Patient Access & Registration Specialist

CHI; Grand Island (NE); On-site; USD 24,000 - 34,000; Full time

Job summary

CHI Health St. Francis in Grand Island, NE is seeking a Patient Access Representative to serve as the first point of contact, registering patients, verifying insurance, and handling confidential documentation within our EHR.

You will support revenue cycle and front-office operations. Responsibilities include scheduling, estimating liabilities, collecting payments, answering inquiries, routing calls, and participating in team huddles to meet productivity and quality goals.

Qualifications

• High school diploma or GED required at hire.
• 1 year of healthcare or patient access experience preferred.
• Strong communication skills and HIPAA privacy knowledge.

Responsibilities

• Register patients accurately and verify insurance eligibility.
• Explain financial responsibilities and collect payments at service.
• Schedule appointments and manage documentation in EHR.
• Answer inquiries and route calls in a professional front-office environment.

Skills

Communication skills

HIPAA compliance

Attention to detail

Customer service

Microsoft Office

Data entry

Insurance knowledge

Real-time eligibility

Education

High School Diploma

GED

Tools

EHR systems

Microsoft Word

Microsoft Excel

Job description

CHI Health St. Francis in Grand Island, NE is seeking a Patient Access Representative to serve as the first point of contact, registering patients, verifying insurance, and handling confidential documentation within our EHR.

You will support revenue cycle and front-office operations. Responsibilities include scheduling, estimating liabilities, collecting payments, answering inquiries, routing calls, and participating in team huddles to meet productivity and quality goals.